Service

01 Service

TTM’s representation in Russia and the CIS is an independent business unit that offers road users an asphalt plant as part of the complex solution of related tasks: delivery, customs clearance, installation and service.

Service is an integral and perhaps one of the main components of TTM’s interaction with the Client. This is a whole set of measures that guarantee our Client not only timely and quality fulfillment of all obligations, but also expert support and assistance at all stages not only in the process of delivery and installation, but also throughout the entire service of AMP.

In addition to the traditional list of services, TTM provides customers with assistance in pre-launch debugging of AMP with the participation of an expert technologist. The company also has a training program for AMP personnel working with equipment and software.

Such a comprehensive approach guarantees our partners timely and high-quality launch of AMP and further uninterrupted operation.

02 Benefits

Service at TTM is:

Comprehensive TTM service system

From the first acquaintance with the company, the client is guaranteed to receive maximum attention to his needs and questions in all areas of interaction: from equipment selection, assistance in design to post-warranty maintenance and upgrade of existing AMP.

Own service in 24/7 mode

Guarantees the Client prompt solution of all the issues arising in the process of operation: from consultations on intensification of operation of the equipment to operative elimination of emergency situations.

Custom replenished spare parts warehouse

Mandatory condition of continuous operation of AMP. The experience of more than 100 plants in Russia allows to have all necessary spare parts and consumables for their timely and prompt replacement.

Professional installation and staff training

This is the basis of the guarantee of long and uninterrupted operation of the AMP. The executive installation is carried out by experienced installers who know the AMP TTM thoroughly. Client’s staff introduces new equipment not only directly at the new plant, but also at the TTM training center.